Support

For a purchase that has not appeared, open Settings → Plans and Purchases and use Restore Purchases. Manage subscription renewal or cancellation through your Apple subscription settings.

For sync problems, review Settings for pending work or a requested iCloud decision and use Sync Now when offered. Keep local work until recovery is verified. Export irreplaceable work before intentionally deleting local content.

Account deletion, Delete Cloud Copy, Delete Search Index and Delete Local Work are separate actions. Account deletion preserves local creative work and does not cancel Apple subscriptions.

When requesting help, provide the app version/build, device model, OS version and steps to reproduce. Do not send passwords, API keys, authentication tokens, private notes or payment information. A sanitized error code or screenshot without private content is sufficient to start.